Bonded, ambient and cold-chain warehousing for global supply chains

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250,000+

Sqm Under Management

6

Strategic Indonesian Locations

99.97%

Inventory Accuracy

24/7

WMS & Control Tower

Warehousing engineered for inbound, storage and fulfilment

Modern warehousing is not square metres - it is throughput, accuracy and visibility. We operate purpose-built facilities, an enterprise WMS and certified teams so every SKU is auditable from inbound to dispatch.

Our warehouses are racked to 12 m, equipped with RF/voice picking, sealed dock doors, FM200 fire suppression and 24/7 CCTV - and connected through one cloud WMS with API hooks into your ERP, marketplace and TMS. We handle ambient, bonded, cold storage (−25 °C to +25 °C), DG segregation, value-added services and last-mile distribution under one accountable contract.

Three warehousing models to fit your supply chain

Choose multi-client, dedicated or specialised warehousing - every model includes our enterprise WMS, KPI dashboards and inbound/outbound playbooks.

Most Flexible

3PL Multi-Client

Shared facility with pay-per-pallet and pay-per-order economics.

Lead Time Onboard in 2 – 4 weeks
Ideal for SMEs · D2C brands · Seasonal shippers
  • Pay-per-pallet storage with no minimums
  • Inbound, putaway, picking, packing and dispatch
  • Marketplace and ERP integration via API
  • Last-mile and same-day metro delivery included
Specialised

Bonded & Cold Storage

Bonded warehouses, cold storage and DG-licensed facilities.

Lead Time Onboard in 4 – 6 weeks
Ideal for Importers · Pharma · Frozen food · Hazardous goods
  • BC 1.6 bonded warehouse licence
  • Reefer rooms from −25 °C to +25 °C
  • IMDG-class DG segregation and storage
  • In-bond customs clearance and direct dispatch

Why shippers choose Alexa Warehousing

Six operational pillars that turn space into a managed, accountable service.

Enterprise WMS

Cloud-based WMS with RF/voice picking, lot/batch/serial control, FEFO/FIFO logic and API hooks to your ERP and marketplaces.

Bonded & Customs-Integrated

Bonded warehouses with in-bond clearance, deconsol and direct dispatch - duty deferral until release for sale.

Cold Chain Ready

Reefer rooms with continuous data-logging, temperature mapping and GDP-compliant validation for pharma and food.

Value-Added Services

Kitting, repacking, labelling, returns processing, quality inspection and gift wrapping - all WMS-tracked.

Security & Compliance

24/7 CCTV, biometric access, FM200 fire suppression and TAPA-aligned security SOPs across all facilities.

Last-Mile & Distribution

Integrated last-mile fleet for same-day metro delivery, JIT replenishment and B2B/B2C distribution from one platform.

Strategically located across Indonesia and ASEAN

Facilities placed near ports, airports and consumer markets - connected through one WMS and one last-mile network.

CKR
Cikarang
BKS
Bekasi
JKT
Jakarta Port
TGR
Tangerang
BDG
Bandung
SBY
Surabaya
GRS
Gresik
SMG
Semarang
MDN
Medan
BTH
Batam
BPN
Balikpapan
MKS
Makassar
DPS
Denpasar
PNK
Pontianak
BJM
Banjarmasin
PLM
Palembang
SIN
Singapore
KUL
Klang Hub
BKK
Bangkok
DXB
Jebel Ali

Five steps. One WMS. Auditable everything.

A disciplined operating model that keeps every SKU traceable from inbound to dispatch.

01

Onboarding

Master data, SLAs, KPIs and integrations defined - go-live plan signed off.

02

Inbound & Receiving

Container devanning, quantity and quality check, WMS receipt and putaway.

03

Storage & VAS

Racking, cycle counts, kitting, repacking, labelling and quality inspection.

04

Order Fulfilment

Order capture, picking, packing, manifesting and carrier hand-off.

05

Outbound & Reverse

Last-mile dispatch, POD capture, returns processing and inventory reconciliation.

Specialist facilities for cargo that demands care

Six verticals with dedicated SOPs, equipment and certifications.

FMCG & Retail

FMCG & Retail

Hub-and-spoke distribution, JIT replenishment, store delivery

Pharma & Healthcare

Pharma & Healthcare

GDP-compliant cold rooms, batch control, recall management

E-Commerce

E-Commerce

Marketplace order fulfilment, returns and bulk-pack

Cold Chain Food

Cold Chain Food

Frozen, chilled and ambient food with HACCP compliance

Industrial & Spares

Industrial & Spares

High-SKU inventory with kit-to-order picking

Bonded & Imports

Bonded & Imports

Duty-deferred imports with in-bond direct dispatch

Answers from our warehouse desk

The questions our enterprise customers ask most often - answered straight.

Multi-client (3PL) shares a facility, MHE and workforce across many customers - you pay per pallet and per order with no fixed cost. Dedicated allocates an entire facility, team and SOPs to you - higher fixed cost but full control and branding. We routinely model both for new customers based on volume forecasts.

Yes. We operate BC 1.6 bonded warehouses in Cikarang, Bekasi, Surabaya and Batam - allowing duty deferral until release for sale, in-bond customs clearance and direct re-export. Ideal for importers managing working capital and re-exporters.

Our cold rooms operate at −25 °C, −18 °C, 2 – 8 °C, 15 – 25 °C and ambient - with continuous temperature data-logging, redundant compressors and 24/7 alarm monitoring. We maintain GDP-compliant SOPs for pharma and HACCP for food.

Yes. We integrate via REST APIs, webhook callbacks and direct connectors to SAP, Oracle, NetSuite, Shopify, Tokopedia, Shopee and Lazada. Order capture, inventory sync, dispatch confirmation and POD upload are all automated.

Kitting and assembly, repackaging, labelling, barcoding, quality inspection, gift wrapping, returns processing, refurbishment and certificate-of-origin packing - all WMS-tracked with line-item visibility and per-unit pricing.

Multi-client 3PL onboarding: 2–4 weeks. Dedicated warehouse: 8–12 weeks including racking, MHE installation, hiring and WMS configuration. Bonded warehouse access: 4–6 weeks pending customs registration. We provide a detailed Gantt chart at the SOW stage.

Tour our warehouse or request a quote

Tell us SKUs, volumes and service requirements - our warehouse desk replies with a costed proposal and a site-visit slot.

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