1. Acceptance of these terms
These Terms of Use ("Terms") govern your access to and use of the website ptalexa.com (the "Site") and any sub-pages, APIs, downloadable assets, forms and communications operated by PT ALEXA INTL ("Company", "we"). By accessing the Site you confirm that you have read, understood and agreed to be bound by these Terms. The agreement formed hereby satisfies the four conditions of contract validity under Article 1320 of the Indonesian Civil Code (KUHPerdata): consent of the parties, legal capacity, a defined subject matter and a lawful cause; and is binding under Article 1338 KUHPerdata.
2. Eligibility
The Site is intended for use by businesses, traders, shippers and professional counterparties of legal age and capacity under the laws of their home jurisdiction. If you act for a company, you warrant that you have the authority to bind that company to these Terms.
3. Purpose of the Site
The Site provides general information about the Company's trading, logistics and digital services. Unless expressly confirmed in a signed contract or quotation, the content of the Site is informational only and does not constitute a binding commercial offer, warranty of supply, or representation of price.
4. Intellectual property
All trademarks, service marks, trade names, logos, page designs, photographs, copy, illustrations, videos and source code on the Site are owned by, or licensed to, PT ALEXA INTL, and are protected by Law No. 28 of 2014 on Copyright (UU Hak Cipta), Law No. 20 of 2016 on Marks and Geographical Indications, and applicable international intellectual-property treaties. You may view, download and print Site content for your internal, non-commercial reference, provided that no proprietary notice is removed. Any other use - including reproduction, distribution, derivative works, framing, mirroring or scraping - requires the Company's prior written consent.
5. Acceptable use
You agree not to: (a) use the Site for any unlawful purpose or in breach of UU ITE; (b) introduce viruses, worms, ransomware or other malicious code; (c) attempt to gain unauthorised access to any Company system, account or database; (d) interfere with the integrity, performance or availability of the Site; (e) post or transmit content that is defamatory, obscene, fraudulent, discriminatory, or that infringes another party's rights; or (f) use automated means (bots, crawlers, scrapers) at a frequency that disrupts the Site.
6. Quotations, tariffs and trade terms
Indicative pricing, tariffs and lead-times shown on the Site are subject to change without notice and do not bind the Company until incorporated into a written quotation accepted by the counterparty. International shipments are concluded under Incoterms® 2020 unless otherwise expressly agreed in writing. Trade transactions are further governed by Law No. 7 of 2014 on Trade (UU Perdagangan) and applicable customs regulations.
7. Third-party links and content
The Site may link to third-party sites including FreightConnects, partner carriers, banks and authority portals. Such links are provided for convenience only. The Company does not control, endorse or assume responsibility for the content, security or privacy practices of any third-party site.
8. Disclaimer of warranties
The Site and its content are provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, the Company disclaims all warranties - express, implied or statutory - including warranties of merchantability, fitness for a particular purpose, accuracy, completeness, non-infringement and uninterrupted availability.
9. Limitation of liability
To the maximum extent permitted by Indonesian law, the Company shall not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages - including lost profits, lost revenue, lost goodwill or lost data - arising out of or in connection with your use of, or inability to use, the Site. Nothing in these Terms excludes liability for fraud, wilful misconduct or any liability that cannot lawfully be excluded.
10. Indemnity
You agree to indemnify and hold harmless the Company, its directors, officers, employees and agents from and against any claim, loss, liability, expense (including reasonable legal fees) or damage arising out of your breach of these Terms or your unlawful use of the Site.
11. Changes to the Terms
We may update these Terms from time to time. The most recent version supersedes all prior versions and applies prospectively from the "Last updated" date shown above. Continued use of the Site after publication constitutes acceptance of the revised Terms.
12. Severability
If any provision of these Terms is held invalid or unenforceable by a competent authority, that provision shall be severed and the remaining provisions shall continue in full force and effect.
Governing law & jurisdiction
This document is governed by and construed in accordance with the laws of the Republic of Indonesia. Any dispute arising out of or in connection with this document shall first be resolved through good-faith consultation. Failing amicable settlement within thirty (30) calendar days, the dispute shall be referred to the Indonesian National Board of Arbitration (Badan Arbitrase Nasional Indonesia / BANI) in Jakarta under its prevailing rules, or - at the Company's election - to the competent District Court (Pengadilan Negeri) in the jurisdiction of the Company's registered office.
Contact the Legal Office
For questions, requests or notices relating to this document, contact PT ALEXA INTL - Jl. Jabon Raya No.1, RT.5/RW.2, Bedahan, Kec. Sawangan, Kota Depok, Jawa Barat 16519, Indonesia. Email info@ptalexa.com · Phone +62 852-1205-0008 · Office line 021-8908-2007 (Mon – Fri, 09:00 – 17:00 WIB).