Reliable courier service for documents, parcels and small cargo

5 min

Online Booking

514

Domestic Cities Covered

220+

International Destinations

24/7

Pickup & Tracking Desk

Courier that scales from one envelope to a multi-stop programme

Courier is built on small details - pickup precision, scan integrity and a signature at the right door. We invest in the operational rigour to make every single parcel feel like the only parcel.

From single-document delivery to corporate mailroom programmes, our courier desk operates a contracted last-mile fleet across all 514 Indonesian cities plus partnerships with global integrators for 220+ countries. Every pickup is bar-coded, every transit is scanned and every delivery is signed - with photo, GPS and timestamp captured digitally.

Three courier speeds to choose from

Pick the courier service that matches your urgency. Every tier includes free pickup, end-to-end tracking and signed proof of delivery.

Fastest

Same-Day Courier

Within-city dedicated rider for urgent documents and parcels.

Transit 2 – 6 hrs
Ideal for Contracts · Bills · Bullion · Medical samples
  • Direct point-to-point with no consolidation
  • Live rider tracking and ETA
  • Signature, photo and GPS at delivery
  • Optional insurance up to USD 5,000
International

International Courier

Express international parcels to 220+ countries.

Transit 2 – 6 days
Ideal for Cross-border B2B/B2C · Samples · Personal effects
  • DHL, FedEx, UPS and TNT integration
  • Pre-cleared customs on major destinations
  • Duties and taxes paid option (DDP)
  • Single-tracking experience for the consignee

Why mailrooms and SMEs choose Alexa Courier

Six operational pillars that make courier work for one parcel - or a million.

Nationwide Last-Mile Fleet

Contracted last-mile riders and partner agents covering all 514 cities and 7,000+ sub-districts in Indonesia.

Scan-At-Every-Step

Bar-coded pickup, transit and delivery scans - uploaded in real time to FreightConnects for full chain-of-custody.

Signed POD with Photo

Digital signature, photo proof and timestamp captured on every successful delivery - available via API or portal.

Corporate Mailroom Service

Dedicated mailroom programmes with scheduled pickups, billing accounts and per-department tracking.

Secure & Insured

Cash-handling certified for bullion and high-value couriers, plus all-risk insurance up to USD 100,000 per shipment.

API & Bulk Booking

Integrate with our shipping API or upload a CSV of consignments - perfect for e-commerce and high-volume shippers.

From every postcode to every doorstep

Last-mile coverage across all 514 Indonesian cities plus 220+ international destinations through integrator partnerships.

JKT
Jakarta
BDG
Bandung
SBY
Surabaya
SMG
Semarang
SLO
Solo
YOG
Yogyakarta
DPS
Denpasar
MDN
Medan
PKU
Pekanbaru
PLM
Palembang
BPN
Balikpapan
BJM
Banjarmasin
MKS
Makassar
BTH
Batam
BKS
Bekasi
TGR
Tangerang
SIN
Singapore
KUL
Kuala Lumpur
BKK
Bangkok
DXB
Dubai

Five steps. End-to-end visibility.

A disciplined operating model that turns every parcel into a tracked, signed delivery.

01

Book Pickup

Book online or via API - pickup confirmed within 30 minutes during business hours.

02

Pickup & Scan

Rider collects, scans and weighs the parcel - initial tracking event uploaded.

03

Sorting & Transit

Hub sortation with re-scan at every node - air, road or final-mile movement.

04

Out For Delivery

Last-mile rider assigned with ETA window communicated to the consignee.

05

Signed Delivery

Signature, photo proof and timestamp uploaded - confirmation sent to shipper.

Industries with mission-critical courier needs

Six verticals where every parcel must arrive - and our SOPs are tuned to that promise.

Banking & Finance

Banking & Finance

Cards, statements, contracts and bullion

Legal & Insurance

Legal & Insurance

Original documents, deeds and policy packs

Healthcare

Healthcare

Lab samples, prescriptions and supplies

E-Commerce

E-Commerce

Marketplace order fulfilment with bulk-booking API

Government

Government

Official correspondence and tender documents

SME & Retail

SME & Retail

Account-based courier with monthly invoicing

Answers from our courier desk

The questions our shippers ask most often - answered straight.

Three ways: (1) FreightConnects portal in under 5 minutes, (2) shipping API for high-volume shippers and (3) by phone or WhatsApp to our 24/7 desk. Pickup is normally confirmed within 30 minutes for same-day requests.

Domestic courier: up to 30 kg actual weight per piece and 150 cm longest dimension. International courier: up to 70 kg actual or volumetric per piece. Heavier or larger shipments are routed via our air or land freight desk.

Yes. We offer DDP for shipments to most major destinations - duties and taxes are pre-calculated, collected from the shipper and paid to destination customs so the consignee receives the parcel with no further charges.

Standard liability is up to USD 100 per shipment. We offer all-risk cargo insurance covering 110% of declared value at competitive rates - strongly recommended for cards, bullion, electronics or any high-value parcel.

Yes. COD is available across all major Indonesian cities with settlement within 3 working days. Reverse logistics (returns, exchanges) is a standard add-on for e-commerce shippers with a dedicated portal for return labels.

Yes. We provide REST APIs, webhook callbacks and pre-built plugins for Shopify, WooCommerce and Magento - so order creation, label printing, pickup scheduling and tracking are fully automated for high-volume sellers.

Book a courier pickup in 5 minutes

Tell us pickup address, destination and parcel details - we confirm a rider, ETA and price immediately.

Talk to Courier Desk